Front Desk Supervisor
Petaluma, CA Petaluma, CA Full-time Full-time $24 - $26 an hour $24 - $26 an hour 1 day ago 1 day ago 1 day ago Recently voted #1 Hotel in California in the 2019 Cond Nast Reader's Choice Awards, Olema House features 24 comfortably chic rooms, 2 cottages, and a recently refurbished Tavern located adjacent to the one and only Point Reyes National Seashore Park.
Only a short drive from some of the most picturesque beaches in Northern California, Olema House is an award-winning hotel part of a curated boutique hotel collection, Mosaic Hotel Group, featuring properties in beloved destinations such as Napa, Sonoma, Palm Springs, and Mexico City.
We are currently interviewing for a full-time Front Desk Supervisor! Evenings, holidays, and weekends may be required, $25 hourly starting rate.
Experience with OPERA reservation system preferred.
Olema House is next to Point Reyes Station, 30 min from Novato and 40 min from Petaluma.
Olema House is a part of Mosaic Hotel Group's s luxury collection of boutique properties.
Mosaic operates a portfolio of individually-branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico.
We offer 401k, and company discounts at our proprietary hotels and restaurants to all employees.
Full-Time employees are eligible for medical, dental, vision, an employee assistance program, and life insurance, and PTO.
As an active member of the Management team, the Front Desk Supervisor has responsibility for supervising and overseeing the effectiveness of the Front Office guest relations as it relates to operations at the hotel.
Responsible for the general oversight and support of the hotel operations with a focus on the Front Office to ensure a high level of personalized service is delivered to guests at all times.
Supports hotel operations as needed.
REQUIRED COMPETENCIES:
- Drive and Initiative - Excellent verbal and written communication skills - Positive attitude - Outstanding interpersonal abilities - Service & Customer Focus - Ability to build strong relationships with key departmental heads, interact and influence others at all levels of the organization.
- Team player - High level of attention to detail - Outstanding planning, prioritizing and goal setting abilities - Excellent problem solving and analytical abilities - Knowledge of basic arithmetic - Excellent technical/computer skills including Microsoft Office Suite & Opera MINIMUM
Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred.
- 2-3 years previous Front Office leadership experience, with progressive leadership experience in Rooms operations.
Job Type:
Full-time Pay:
$24.
00 - $26.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance
Experience:
front desk supervisor:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Only a short drive from some of the most picturesque beaches in Northern California, Olema House is an award-winning hotel part of a curated boutique hotel collection, Mosaic Hotel Group, featuring properties in beloved destinations such as Napa, Sonoma, Palm Springs, and Mexico City.
We are currently interviewing for a full-time Front Desk Supervisor! Evenings, holidays, and weekends may be required, $25 hourly starting rate.
Experience with OPERA reservation system preferred.
Olema House is next to Point Reyes Station, 30 min from Novato and 40 min from Petaluma.
Olema House is a part of Mosaic Hotel Group's s luxury collection of boutique properties.
Mosaic operates a portfolio of individually-branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico.
We offer 401k, and company discounts at our proprietary hotels and restaurants to all employees.
Full-Time employees are eligible for medical, dental, vision, an employee assistance program, and life insurance, and PTO.
As an active member of the Management team, the Front Desk Supervisor has responsibility for supervising and overseeing the effectiveness of the Front Office guest relations as it relates to operations at the hotel.
Responsible for the general oversight and support of the hotel operations with a focus on the Front Office to ensure a high level of personalized service is delivered to guests at all times.
Supports hotel operations as needed.
REQUIRED COMPETENCIES:
- Drive and Initiative - Excellent verbal and written communication skills - Positive attitude - Outstanding interpersonal abilities - Service & Customer Focus - Ability to build strong relationships with key departmental heads, interact and influence others at all levels of the organization.
- Team player - High level of attention to detail - Outstanding planning, prioritizing and goal setting abilities - Excellent problem solving and analytical abilities - Knowledge of basic arithmetic - Excellent technical/computer skills including Microsoft Office Suite & Opera MINIMUM
Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred.
- 2-3 years previous Front Office leadership experience, with progressive leadership experience in Rooms operations.
Job Type:
Full-time Pay:
$24.
00 - $26.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance
Experience:
front desk supervisor:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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